Availability
Packages: Essential, Premium, Enterprise
User Roles: Admin, Manager, Full User, Viewer, Requester
What are Work Request?
Work Requests in remberg are the easiest way to report malfunctions or repair needs - quickly, in a structured manner, and without having to log in. Each Work Request is recorded centrally, goes through a clear approval process, and can be transferred directly into a Work Order. This ensures that no report remains unprocessed.
Main functions of Work Requests
Work Request creation
Submit Work Requests via an input mask – with or without logging in
Available directly on the public Asset details page (accessible via the QR code), or under "Work Requests" in the main menu on the left side
Add a description, images or other information
Approval process
Approve or decline Work Requests with a single click
Approved Work Requests can be transformed directly into Work Orders
Only users with manager or admin rights can approve Work Requests
Overview and documentation
All Work Requests in a central overview
Filter by status, Asset, creation date and more
Each step is automatically logged with a timestamp
How do I start using the Work Request function?
For Admins: Select which fields should be shown in the Work Request form and which of these shall be mandatory
Learn more on Managing Work Request Settings
For Admins: Create Failure Types for a structured classification
Learn more on Failure Types
Create your first Work Request
Open the public Asset detail page via a QR code or the “Work Requests” section in the main menu on the left side
Fill out the input mask with the corresponding request
Manage Work Requests
Open the overview “Work Requests” in the main menu on the left side
Filter by new or your own Work Requests
Approve or decline directly in the system
Transform to Work Order
Approved Work Requests are transformed into Work Orders with a single click
All information remains automatically linked