A Sub Work Order represents a single task at exactly one Asset within a Work Order. It has its own scheduling, its own Performing Person, its own time tracking, Parts, and costs. This lets you plan and evaluate every Asset within a larger Work Order individually, instead of combining everything into one large Work Order.
When should you use Sub Work Orders?
Sub Work Orders are useful whenever you want to plan several Assets within one Work Order individually, or track time and costs separately per Asset. Typical examples:
A multi-day maintenance visit where a different Asset is serviced each day.
A round where several technicians work on different Assets in parallel.
A rollout at one site with several identical Assets that need to be billed individually.
If you only want to connect two Work Orders content-wise, without an Asset or a parent/child relationship involved — for example a repair that resulted from a maintenance visit — use Related Work Orders instead. See the article Related Work Orders.
How to create a Sub Work Order
Open the Work Order that should act as the Work Order.
Click the three-dot menu in the top right corner.
Select Create Sub Work Order.
The connected Asset is from the main Work Order is automatically carried over to the Sub Work Order. If multiple Assets are linked, the first Asset is transferred to the Sub Work Order. Subject, Type, Priority, Responsible Person/Group, and other fields are pre-filled from the Work Order but can be overridden.
Enter the schedule, Performing Person, time, Parts, and costs for this Sub Work Order.
Save with Create.
Once a Work Order contains a Sub Work Order, the Sub Work Orders tab appears in the middle section of the Work Order. Use the "+" in that tab to create further Sub Work Orders.
💡 Note: The Work Order ID shows the hierarchy directly — the ID of the Work Order always appears before the ID of the Sub Work Order (e.g. WO-193118 / WO-193119).
Sub Work Orders in the Work Order overview
Sub Work Orders are now hidden by default in the Work Order overviews. Your lists will therefore show fewer rows than you might be used to.
To show them again:
Open the Work Order overview.
Click the three-dot menu in the top right corner.
Enable Show Sub Work Orders.
FAQ
Can I take an existing, standalone Work Order and nest it under another Work Order as a Sub Work Order afterward? No, that's not possible. However, you can convert a Sub Work Order into a regular Work Order by clicking Make Standalone in the three-dot menu.
Can a Sub Work Order be linked to more than one Asset? No. A Sub Work Order always represents exactly one task at exactly one Asset. If you need to cover several Assets, create a separate Sub Work Order for each one.
What happens to Asset, Organization, and Contact when I create a Sub Work Order? These are pre-filled from the Work Order but can be overridden on the Sub Work Order.
Why do I see fewer Work Orders in my list than before? As of this release, Sub Work Orders are hidden by default in the Work Order overviews. Enable Show Sub Work Orders in the overview's three-dot menu to see them again.
What's the difference between a Sub Work Order and a Related Work Order? A Sub Work Order has a parent/child relationship to exactly one Work Order and inherits its details. A Related Work Order connects two standalone Work Orders without a parent/child relationship — for example a repair that resulted from a maintenance visit.