Availability
Packages: Premium, Enterprise
User Roles: Admin, Manager
Why can't I see certain Work Orders even though they exist?
Work Orders only appear in the report if they were relevant during the period (updated within the time window) and fall into the status classifications “In Progress,” “Waiting,” or “Done.” “Open” is not taken into account.
Why can't I see a Work Request even though it was processed yesterday?
Work Requests are filtered by “Created on” – not by “Last updated.” If it was created the day before yesterday, it may not appear in “Yesterday.”
Why can't I see an AI summary?
The AI summary is only visible if the AI function is enabled in your system. If this is not the case, please contact support@remberg.de.