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Managing Work Order Custom Properties

Find out here how you can add, edit and delete Work Order custom properties yourself

Written by Julian Borg

Availability

Packages: Essential, Premium, Enterprise
User Roles: Admin

In your remberg Asset Platform, you have the option of adding individual data to your Work Orders in addition to the standard information. This is done using Work Order custom properties, which you can manage yourself in the system settings.


Creating Work Order Custom Properties

To create Work Order custom properties, proceed as follows:

  1. Click on “Settings” in the main menu on the left-hand side

  2. Select “Features”

  3. Click on “Work Orders”

  4. Click on "Custom properties" in the middle navigation bar

  5. Select “+ Add” in the top right-hand corner

  6. Enter the English name of the Work Order custom property in the “Name (English)” field

  7. Optional: Click on the language symbol to the right of the “Name (English)” field to add the name in other system languages. Then confirm by clicking on “Save”

  8. Optional: Add a description of the field in “Description”

  9. Define the API label in the field of the same name

    Note: This is necessary for the (regular) CSV import of system data and the optional creation of an API interface. The API label can no longer be changed once the property has been created!

  10. Click on the “2 Type” tab at the top of the pop-up window

  11. In the “Field Type” field, select the desired type of the work order custom property

    Note: This property can no longer be changed once the property has been created!

  12. Optional when selecting “Selection”: If several options are to be selected, check the “Multiple selection” checkbox. Then add the selection values by clicking on “Add” in the “Options” area.

    Note: Add the names for the other system languages by clicking on the pencil icon.

    Note: You can change the order of the selection values by moving the mouse over the six dots to the left of the value designation and dragging the value to the desired position while holding down the mouse button.

  13. Click on the “3 Rules” tab at the top of the pop-up window

  14. Check the box next to the desired functions

  15. Confirm the addition of the Work Order custom property by clicking on “Create”

💡 Note: You can mark custom Work Order properties as required. This means a new Work Order cannot be created until all required fields have been filled out.


Editing Work Order Custom Properties

To edit your Work Order custom properties, proceed as follows:

  1. Click on “Settings” in the main menu on the left-hand side

  2. Select “Features”

  3. Click on “Work Orders”

  4. Click on "Custom properties" in the middle navigation bar

  5. In the list of Work Order custom properties, select the desired one

  6. Edit the relevant information

  7. Confirm by clicking on “Save”

Note: The API label and the field type can no longer be changed once the data field has been created!

Note: Values of selection fields can no longer be deleted after they have been created!


Adjusting the Order

If you would like to edit the order of the Work Order custom properties, follow the steps below:

  1. Click on “Settings” in the main menu on the left-hand side

  2. Select “Features”

  3. Click on “Work Orders”

  4. Click on "Custom properties" in the middle navigation bar

  5. Move the mouse over the six dots to the left of the field status

  6. Hold down the mouse button and drag the field to the desired position and then release the mouse button again


Deactivating Work Order Custom Properties

If you do not want to delete custom properties, but only deactivate them temporarily, proceed as follows:

  1. Click on “Settings” in the main menu on the left-hand side

  2. Select “Features”

  3. Click on “Work Orders”

  4. Click on "Custom Properties" on the middle navigation bar

  5. In the list of individual data fields, select the desired one

  6. Click on the “3 Rules” tab at the top of the pop-up window

  7. Click to deactivate the “Activate this Custom Property” checkbox

  8. Confirm by clicking on “Save”

Note: The property is now deactivated, but the data entered remains saved until the custom property is reactivated or permanently deleted.


Deleting Work Order Custom Properties

If you want to permanently delete custom properties and the data they contain, proceed as follows:

  1. Click on “Settings” in the main menu on the left-hand side

  2. Select “Features”

  3. Click on “Work Orders”

  4. Click on "Custom Properties" on the middle navigation bar

  5. In the list of custom properties, click on the three-dot menu on the right in the desired field

  6. Select “Delete”

  7. Confirm by clicking on "Delete"

Note: The property including all entered data will now be irrevocably deleted.

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