Availability
Packages: Enterprise
User Roles: Admin, Manager
Viewing Costs
View Work Order Costs
Open any Work Order
Click the "Costs" tab
Review the cost breakdown:
Total Cost - Sum of all cost categories
Labor - Automatically calculated from time entries
Parts - Automatically calculated from parts usage
Other - Manually added expenses
View Costs in Work Order Overview
Navigate in the main menu on the left to Work Orders
Click the three-dot menu (⋮) in the right upper corner and then "Select Columns"
Enable the "Total Costs" column
Click the column header to sort by cost (highest to lowest or vice versa)
Note: If a Work Order shows 0 costs, it means no time entries, parts usage, or other costs have been recorded yet.
View Asset Costs
Open any Asset detail page
Scroll to the "Costs" section
Review cost metrics:
Last 12 Months Total - Complete costs over the last 12 full months
Year to Date Total - Complete costs in the current calendar year
Labor (L12M) - Labor costs for last 12 months
Parts (L12M) - Parts costs for last 12 months
Other (L12M) - Other costs for last 12 months
View Costs in Asset Overview
Navigate in the main menu on the left side to "Assets"
Click the three-dot menu (⋮) in the right upper corner and then "Select Columns"
Activate the "Last 12 Months Costs" and "Year to Date Costs" columns to compare Asset maintenance expenses
Click the column header to sort by cost (highest to lowest or vice versa)
Other Costs
Adding Manual Other Costs
For expenses not automatically captured (external services, travel, supplies, etc.):
Open the relevant Work Order
Go to the "Costs" tab
Click "+" in the right upper corner
Enter:
Description: What this cost represents (e.g., "External electrician service")
Price: The total amount
Click "Create"
The Work Order total costs will update automatically.
Editing Other Costs
Open the relevant Work Order.
Go to the “Costs” tab.
Find the relevant cost entry under “Other” and click on it.
Adjust the “Description” and/or “Price” as desired.
Click on “Save.”
💡 Labor and Parts costs cannot be edited directly - they're automatically calculated from time entries and parts usage. To change these costs, update the underlying time entry or adjust the user's hourly rate/part price.
Deleting Other Costs
Open the relevant Work Order.
Go to the “Costs” tab.
Find the relevant cost entry under “Other” and click on the three-dot menu (⋮) on the right-hand side of the line.
Select “Delete” and confirm again in the pop-up window to permanently remove the entry.
Updating Part Prices After Use
If you need to adjust the cost of a part that's already been used (for example, if an urgent part had to be ordered separately at a different price):
Open the Work Order where the part was used
Go to the "Costs" tab
Find the part under "Parts"
Click on the part
Update "Cost Per Unit"
Click "Save"
💡 This only updates the cost for this specific Work Order. The part type's base price remains unchanged.